Privacy Policy
Last Updated: August 13, 2026
1. Introduction
This Privacy Policy describes how Vidwud ("we", "our", "us") collects, uses, stores, shares, and protects your information when you use our website, mobile applications, AI-powered features, and related services.
By accessing or using our services, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Account Information
- Email address
- Login credentials
- Account preferences
2.2 User Content
- Images, videos, and other media uploaded by users
- Prompts or instructions submitted by users
- Generated outputs from AI-powered features
2.3 Usage Data
- Device information, such as device model and OS version
- Browser information
- IP address and approximate location
- Interaction, diagnostic, and usage data
2.4 Payment Information
Payments may be processed through Apple or third-party payment providers, depending on the platform you use. Vidwud does not directly store complete payment details such as credit card numbers.
2.5 Cookies
When you use our website, we may use cookies and similar technologies to provide website functionality, remember preferences, analyze usage, and improve our services.
You can manage cookies through your browser settings.
3. How We Use Information
We use collected information to:
- Provide and operate our services
- Process user requests and generate requested outputs
- Manage user accounts and purchases
- Improve product performance and features
- Provide customer support
- Ensure security and prevent fraud
- Comply with legal obligations
4. AI Processing and User Content
When you upload content to an AI-powered feature, it is processed automatically by our AI systems to provide the requested service or generate the requested output.
- Your content is used only as necessary to provide the requested services.
- We do not use user content for AI model training unless explicitly disclosed and consented to.
- Processing may involve automated systems without human review.
- We do not use facial data for identity recognition, authentication, surveillance, or profiling.
Vidwud does not send, transmit, or share users' uploaded content or personal data with any third-party AI service for AI processing.
5. Face Data
Vidwud does not collect, store, sell, or share biometric face data, facial recognition data, or facial templates with third parties.
When users upload photos or videos containing faces, such content is processed solely for the purpose of providing the user-requested AI feature or generating the requested content.
Vidwud does not use uploaded facial images for identity recognition, authentication, surveillance, profiling, or facial recognition purposes.
Uploaded content is retained only as long as necessary to provide the requested service and is typically deleted within 7 days.
6. Data Retention
We retain information only for as long as reasonably necessary to provide our services and fulfill the purposes described in this Privacy Policy.
- Uploaded content is stored temporarily and is typically deleted within 7 days.
- Account information may be retained while your account remains active.
- Usage, analytics, and diagnostic data may be retained longer for product improvement, security, and fraud prevention.
- Users may request deletion of their personal information at any time.
7. Sharing of Information
We do not sell personal information.
We may share limited information with service providers that support the operation of our services, such as:
- Cloud hosting and storage providers
- Analytics providers
- Payment processors
- Customer support and other operational service providers
These providers may access only the information necessary to provide their services and are required to protect the information they process.
We may also disclose information when required by law or when reasonably necessary to protect the rights, security, or safety of Vidwud, our users, or others.
8. Third-Party Services
Our services may integrate or rely on third-party tools for functions such as cloud infrastructure, analytics, authentication, and payment processing.
These providers operate under their own privacy policies and are required to handle information in accordance with applicable data protection requirements.
If you choose to access or share content through an independent third-party service or social platform, that service's privacy policy applies to its handling of your information.
9. International Data Transfers
Your information may be transferred to and processed in countries or regions outside your jurisdiction. Where required, we use appropriate safeguards to protect personal information during international transfers.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where applicable
You may contact us to exercise applicable privacy rights.
11. Security
We use reasonable technical and organizational safeguards to protect personal information, including measures such as encryption, access controls, and security monitoring.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.
If we learn that such information has been collected, we will take appropriate steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements.
Any updates will be posted on this page with an updated "Last Updated" date.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Email: support@vidwud.com